Faqs

Opening days, times and prices vary throughout the year. Please visit our calendar page for the most opening days and times and click to book tickets to view update to date pricing. Remember to book your tickets in advance – especially during school holidays!

All rides and shows are included in your ticket price. A few activities have a small extra charge. These are: 

• Penalty Points Pro  - Footie fans won't be able to resist the challenge of our penalty shoot-out game!
• Ninja Stars Arena - We charge a small fee per wristband (which can be kept and reused on future visits, plus they make great souvenirs!) your first game is included!
• Pottery Painting - If you would like to paint your own masterpiece, the ready-made pottery animals, pots and ornaments are individually priced, and of course you get to take them home! 

Yes – we offer standard discounted tickets for carers of disabled guests, seniors 65+, and Blue Light/MOD/NHS personnel - eligibility details are available when booking. Visit our accessibility page for full details of all our adjustments, including our 'cut short promise’ and ‘essential companion tickets’.

Accessible Attraction - Wheelchair Friendly - Inclusive

Yes, The Milky Way Adventure Park in North Devon accepts Blue Light Cards. Card holders receive discounted admission when they show a valid card on arrival at our entrance. The Blue Light discount applies to the cardholder’s ticket and one other person, and the cardholder must be present to use it.

Once you’ve visited us for the first time, you can pick up a re-admission voucher which saves up to 50% off future visits when you book online, in advance. See “How do I use my re-admission voucher?” for how to make the most of your re-admission voucher. 

Use your re-admission voucher to benefit from up to 50% off future visits when you book online, in advance!  

Just book your re-admission tickets here. Please note the booking MUST be placed using a card in the same name as your voucher and the voucher holder must attend on the day. 

T&Cs: Your voucher is not valid in conjunction with other offers and not transferable to other people. Extra charges will apply if you fail to present a valid voucher at the park entrance on the day of your visit. Re-admission tickets are limited on peak days. 

If you have visited since last November and can show proof of payment (an online booking or bank statement), we’ll be happy to honour the re-admission price. Just bring this proof with you as you’ll need to show it at the entrance to validate your booking and pick up a new re-admission voucher. You will also need to pay using a credit card in the same name as the original booking or provide photo ID that matches the name on the original booking. 

When you have your new voucher, simply book your re-admission tickets online using a card in the same name as your voucher and please be aware that the voucher holder must attend on the day. 

T&Cs: Your voucher is not valid in conjunction with other offers and is not transferrable to other people. Extra charges will apply if you fail to present a valid voucher at the park entrance on the day of your visit. Re-admission tickets are limited on peak days.

Should you not be able to make the date of your visit, as long as we have atleast 24 hours notice, we will be happy to move your booking to another day with 12 months of the orginal date, subject to a small administration charge. If you create an account during the booking process you will be able to move your tickets yourself online in advance of your visit. If not, please email [email protected] before the date of your visit with your booking number and brief message that you wish to move your booking and we will reply to confirm the administration fee, which will be payable when you arrive at the park.

Please refer to the terms of booking for our refund / cancellation policy. 

We offer special packages on bookings for educational / youth groups, pre-school groups and disabled groups. To find out more, please see here. 

We don't normally offer discounts on our standard rates for groups of family and friends - although we will consider requests for groups of more than 25 people. Please Email Us for more information.

The Milky Way is located 20 minutes from Bideford and Bude, just off the A39 - find full details of how to get to us here.

Only the heaviest of downpours, lightening and very strong winds can affect our coasters! We may also close the Bouncing Pillows if the rain makes them too slippy. However, the famous Devon mizzle is no challenge to our outdoor fun, so make sure to pack your waterproofs! 

According to Google, people typically spend over 5 hours with us. We regret that we aren't able to offer reduced fees for late entry - therefore we strongly recommend you arrive early and spend the whole day with us to maximise your enjoyment and value for money.

The park is all on one level so most areas are accessible to buggies and wheelchairs, and we have accessible toilets and baby changing facilities too. For older disabled guests, our first aid room with bed is available on request for changing. Click here for more information on accessibility. If you have specific access needs, feel free to get in touch ahead of your visit and we’ll do our best to help. 

Bare skin, nylon and polyester WILL burn on the slides - to avoid friction burns and damage to clothing please wear appropriate trousers/leggings, long-sleeved tops and socks.

For hygiene purposes socks are mandatory throughout our play areas - we sell spares if needed. 

We’re proud to be an all-weather attraction, but make sure to bring warm and waterproof layers according to the forecast.

Sensible shoes are a must if you want to enjoy all of the fun on offer!

We have several cafes at The Milky Way, all of which are open in the peak season. Planet Play's Cafe, the Ice-cream hut and the Starlight restaurant may be closed on quieter days. You can find more details here.

Yes! You're more than welcome to bring a picnic – we have plenty of indoor and outdoor seating where you can enjoy your food. We just ask that you don’t bring food into the cafés or food outlets on-site. 

Yes we have a range of menues to accommodate vegetarian, vegan, dairy free, egg free and gluten free diets. You can find all our menus on our food and drink page andwe are always happy to make adjustments for specific dietary needs where we can. Please let us know any allergies or dietary requirements when ordering your food.

The Milky Way is a family run business, and we endeavour to support several charities every year. We are happy to receive applications from registered UK charities based in Devon and Cornwall or from local people who are raising money for National Charities (in which case we will need supporting documentation on letter headed paper that explains what the fund raising is for). We will also consider requests for community engagement projects based in Devon and Cornwall. Please click here for full information about our Charity Donations.

Yes – if you need to pop out during the day, just let the team at the entrance know and we’ll make sure you can come back in. 

Yes – we've designed our park for all ages and for families to be able to play together. Our rollercoasters, dodgems, Ninja Stars interactive assault course, Bouncing Pillows and live shows are popular with teens.

Plus, separate tickets are available from North Devon Wake Park, just next door to us, for older thrill-seekers.  

We’ve got baby changing facilities throughout the park, as well as microwaves for warming food and bottles. Our indoor play areas also have designated toddler spaces for safe and fun play. 

Sorry, no. All under 18s must be supervised by a responsible adult at all times. 

Yes, we offer gift vouchers that can be used by the recipient online to book park entry tickets, or buy annual passes.

Please click here for full information about our vouchers.

For your convenience, we do have lockers available. They are located at the entrance of Planet Play and are £2 for 3 hours or £5 for all day. You are also able to access your car at any point throughout the day and return to the park as often as required.